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Privacy Policy

Last updated: February 2026

Canadian AI Lab ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit canadianailab.ca and interact with our services.

We operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Enter our contest to win a free AI Voice Agent
• Subscribe to The Lab Report newsletter
• Book a consultation through our Calendly calendar

The information collected includes:

• Full name
• Email address
• Phone number
• Business name

We do not collect payment information, government ID, or any sensitive personal data.

2. How We Use Your Information

We use the information you provide to:

• Administer the contest and contact winners
• Send The Lab Report newsletter with AI insights and resources
• Confirm and manage consultation bookings
• Communicate with you about our services

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Your Consent

By submitting your information through our contest form or newsletter signup, you consent to:

• Being entered into the contest or subscribed to The Lab Report
• Receiving email communications from Canadian AI Lab related to AI insights, resources, and our services

You may withdraw your consent at any time by unsubscribing from emails using the link provided in any message, or by contacting us directly at hello@canadianailab.ca.

4. Third-Party Services

We use the following third-party services that may process your information:

• Google Forms / Google Workspace — Contest and newsletter form submissions are stored securely in Google Sheets. Subject to Google's Privacy Policy.
• Calendly — Consultation booking. Subject to Calendly's Privacy Policy.
• Google Analytics — Anonymized website usage statistics. No personally identifiable data is collected through Analytics.
• Microsoft Clarity — Anonymized session recording and heatmaps to improve user experience. No personally identifiable data is collected.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or until you request its deletion. Contest entries are retained for a minimum of 90 days following the contest draw date.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Form submissions are transmitted securely via HTTPS and stored in access-controlled Google Workspace accounts.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent and request deletion of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us using the information below.

8. Cookies

Our website uses cookies and similar tracking technologies through Google Analytics and Microsoft Clarity to understand how visitors use our site. These tools collect anonymized data only.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.